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Winter Wellbeing Launched

The Winter Wellbeing programme re-launched in November and is the fifth year that organisations across Cornwall and Isles of Scilly have joined forces to run the campaign that aims to reduce preventable winter deaths and help those at risk of ill-health and fuel poverty.

Are you in poor health or at risk of ill health, or with underlying health issues, or caring for a vulnerable person and / or worried about your turning on your heating or is your home cold or damp?

Is it affecting your health? If so, then Winter Wellbeing can help.    For advice and access to services provided by the programme’s 30 partner organisations, call Freephone 0800 954 1956.


More information and links attached –

Cornwall (14%) and Isles of Scilly(22%) are in the top 3 areas in England for homes without central heating.  This is an important area to challenge reducing health inequalities.   Call 0800 9541956 or log on at

More Information Here

Cornwall Council Winter Wellbeing Page Here

Over 10,000 people helped as Winter Wellbeing re-launches for its fifth year

The Winter Wellbeing programme re-launched on Monday 2 November and is the fifth year that organisations across Cornwall and Isles of Scilly have joined forces to run the campaign that aims to reduce preventable winter deaths and help those at risk of ill-health and fuel poverty.

Over the last four years, the programme has helped 10,400 people and reached many more with useful information and advice. This has saved 675 hospital admissions. We would really encourage anyone who struggles in the winter months, to get in touch and see if they can get help.


Winter Wellbeing provides information, advice and practical help for people at risk of the effects from cold and damp housing. This includes a helpline providing advice and referrals to agencies that can help households with practical measures, access to grants and information about ways people can help themselves.

Please call Freephone 0800 9541956 for the service, operated by Community Energy Plus. The local charity and social enterprise will be providing advice about staying warm and combating damp and mould, as well as assisting vulnerable householders with applications for insulation and heating schemes.

Targeted support will also be aimed at those most at risk, identified through referrals from sources such as GPs, clinical teams, volunteers, carers, job centres, social services, pharmacies and our partners.

This year additional £1.3m has been made available through a group bid to the Department of Energy and Climate Change, to help hundreds of homes across Cornwall and the Isles of Scilly who are in fuel poverty. The funding will enable central heating systems to be installed into homes identified in previous Winter Wellbeing programmes.

The campaign also produces a Winter Wellbeing Guide, full of practical advice and tips on how to make homes warmer and healthier. It is available at locations across the county including from One Stop Shops, libraries, hospitals, job centres, food banks and health centres.

Cat on heater

We are also encouraging people to look after their health this winter by getting a flu vaccine. If you have a child aged two to six, have a long term health condition, are pregnant, are the carer for an elderly or disabled person or over the age of 65 you are entitled to a free vaccine. Or if you aren’t entitled to the free vaccine you can book at appointment at your GP or a pharmacist for your flu jab.

Caroline Court, Acting Director of Public Health for Cornwall Council and Council of the Isles of Scilly, said: The Council of the Isles of Scilly is the number one in England for homes without central heating at 22%, and Cornwall Council are in third place at 14% of homes without central heating. This is an important area to challenge to reduce health inequalities.

“Through Winter Wellbeing, we are able to offer emergency support, but also help people make lasting changes that will improve their health for years to come with the joined up partnership approach of reducing fuel poverty, improving health and progressing to work.”

Jeremy Rowe, Chair of Cornwall Council’s Health and Wellbeing Board, said: “The partnership has clearly done some fantastic work in helping the most vulnerable people in our society, and I’m glad to see this return again for its fifth year. Together, we are seeking to help reduce the risks to people and reduce pressure on health and social care services, voluntary and community sector, as well as the emergency services this winter.”


Donna Cooper, Senior Manager at Community Energy Plus, said: “The start of winter can be a worrying time for people who are struggling with their energy bills, especially those with health conditions which are worsened by living in cold homes. Thanks to Winter Wellbeing, those needing help to keep warm and well this winter don’t need to suffer in silence as they can access a broad range of services with just a phone call. The programme has built up an excellent network of partners over the past four winters and we expect to make a real difference to the lives of hundreds more householders who need help during the colder months ahead.”

A previous recipient of Winter Wellbeing funding said: “I can now think because you freed up my money as it was all going on coal. I completed my CV, applied for jobs and got into work. I couldn’t face this when I was so cold, I lived in my fleece pyjamas.”

Funding comes from several partners. It is led by Public Health Cornwall Council, with support from Crisis and Care (Cornwall Council), Council of the Isles of Scilly, Department of Energy and Climate Change, Inclusion Cornwall, NHS Kernow, Community Energy Plus, Cornwall Community Foundation, Cornwall Rural Community Council, SSE, Citizens Advice Cornwall and Age UK.

Health is everybody’s business, well being is everyone’s responsibility.   Please follow the link for the Strategy to Reduce Inequalities : Health is everyone’s business