“Warm without worrying” Winter Wellness 2014/15

This is the fourth year of running Winter Wellness and Inclusion Cornwall is a lead partner.  Helping 47 to stay in work and 35 progressing to work.

Winter Wellness is funded by Public Health, Inclusion Cornwall, Council of the Isles of Scilly, NHS Kernow and Cornwall Community Foundation (CCF). Over 30 partners worked together to deliver a common outcomes of reducing fuel poverty, improving health and progress to work.

In Cornwall fuel poverty affects 11% of all households and in Isles of Scilly it is 19% (DECC Fuel Poverty statistics), both above England average of 10%*



Winter wellness Information 1415

Our  top tips for staying warm and well this winter has useful advice and information about staying warm, keeping well and being happy and safe this winter.

Winter wellbeing guides to staying warm are available from Council One Stop Shops, NHS hospitals and surgeries, libraries and many other sources. Please see the Winter Wellness Process that outlines how we work.

Since 2011/12, Winter Wellness has helped the following stay warm, well and safe during Winter :

  • nearly 4,500 households (or 10,100* people (*based on average household size of 2.27 per home);
  • prevented 670 hospital admissions;
  • helped 913 households through Winter Wellness Emergency Fund;
  • helped nearly 200 households remain in work and progress towards work.

Last Winter, Winter Wellness helped over 1,600 households.   Key highlights include :

  • 1,600 called the Freephone (run by Community Energy Plus);
  • 647 referred to other partners for assistance;
  • 383 received energy advice (to use their heating systems better);
  • 298 households assisted by Winter Wellness Emergency Fund;
  • 52 households assisted by Age UK (Eon Boiler scheme), 34 to Plymouth Energy Community and 10 to Shelter (British Gas Energy Trust) for energy debts.

Wider health benefits included:

  • NHS saved £44,821, based on 71 hospital admissions prevented (£1 Winter Wellness saved NHS £2);
  • CCF supported £30,000 of Winter Wellness support (£1 CCF generated £3.98 of Winter Wellness);
  • Winter Wellness, helped 121 (40% of Emergency Fund) customers to receive Crisis and Care, Council Tax help and Discretionary Housing Payments, improving their income and helping to reduce their money worries.

Case Study *

“Yes, A has been awarded both DHP and Exceptional Relief. Along with your support for fuel, this has made a massive difference to him and he is over the moon. There was huge pressure on him financially and he was struggling to keep his head above water but he now feels that he is able to cope….”


Video’s from Winter Wellbeing 2012/13 – Age UK and Winter Wellbing

Link to video with Age UK and Winter Wellbing

Link to video with Citizens Advice Bureau

Link to video with Community Energy Plus – Stay Plugged in