Inclusion Matters
Inclusion Cornwall is delighted to be part of Inclusion Matters (Social Inclusion Service) led by Cornwall Rural Community Charity, that launched in 2019. We look forward to linking with Empowering Independence Service.
Inclusion Matters brings together several charitable and public sector organisations which share a vision for Cornwall – that residents over the age of 18 and who have health and well-being needs can easily access the information and advice they need to increase their well-being and increase their connection to their community. Our partnership’s shared values are a people first – strengths-based approach, transparency in decision making, flexibility of provision and that people and communities are key partners in designing their solutions.
Key Aims
- To enhance the quality of life for people with health and well-being needs
- To enhance resilience of communities
- For prevention services to deliver meaningful savings for Cornwall Council and the NHS.
Objectives
The key objective of the partnership is to better understand and harmonise the support individuals and communities need by working together with local services and communities to develop a coordinated approach that can transform lives. This includes our cross-sector partnership mandate to be ‘service neutral’ and to work outside organisational boundaries – to better combat organisational siloes.
Outcomes
- Residents will have increased ability to self – manage their health and well-being
- Residents will have increased self-esteem and confidence leading to improved well-being
- Residents will have an increased sense of belonging to their community
- Communities will have an increased ability to support local people with health and well-being needs
- People who are in a social prescription role have increased access to best practice, information and training
- Social Prescribing activity across Cornwall is increasingly linked up making it easier to navigate and understand its impact
Inclusion Matters Information for Participants
Inclusion Matters is a service that aims to make it easier for residents of Cornwall to find out the information and advice they need to increase their well-being, stay healthy, get active and increase their connection to their community.
Helpline
The first port of call for people to find out about groups, activities and other opportunities. Our trained advisers will assist you to find out what’s going on in your area and signpost you for further support.
Cornwall Link
Cornwall Link is the website to find out what’s going on in Cornwall – from social groups to peer groups, walking groups to helping a group – there are lots of opportunities to explore. Community Groups and
Organisations can also use the platform to share their activities and opportunities.
Specialist Support
Inclusion Matters knows that sometimes we need a little more support to take part in activities and groups or that we can have a range of issues that need tackling. Through our specialist support we can help you with things like fuel poverty, employing a personal assistant, or getting back to work.
Support for Community Groups
We think community groups are at the heart of the places we live and work and that these groups need support too! Through our Community Asset Team we can offer support and training to community groups to access funding, build skills and capacity and share events/ resources. More information can be found here Inclusion Matters Service – Supporting Community and Grassroot Groups – Cornwall Link.
Support after a Hospital Stay
We know that a hospital stay can be daunting and the importance of support when you get back home. Our Hospital Discharge Worker will support you to have an action plan so that your recovery and recuperation goes smoothly. A leaflet is available for those leaving hospital here, as well as the professionals supporting them here.
Get Online
We understand that using the internet can feel like a daunting task if you don’t feel you have the confidence or skills you need, or you just simply don’t know where to begin – we will be able to support your first steps and show you just how to gain all the benefits of being online.
Get Involved
There are a number of ways you can get involved with Inclusion Matters such as volunteering assisting our Community Coaches. Please contact us to find out more.
Contact Details
01872 266 383
Background Information
Social Inclusion and Empowering Independence Services
These services will help people with health and wellbeing needs to:
- develop a sense of belonging
- self-manage their health and wellbeing
- develop skills to help with daily living
Social Inclusion
This service will help people to identify local support networks and activities and to make links in their local community. This will include linking people to volunteers that will offer wellbeing support to people in their own homes and to people leaving hospital. It will also include helping people to identify opportunities to get involved in volunteering and local projects.
Empowering Independence
These services will offer support to people either in their own home, or to people in short term supported accommodation. This will include but is not limited to supporting people with maintaining accommodation, managing domestic tasks, managing finances and budgeting, accessing employment, education and training, and attending health appointments.
Over the last two years we have talked to lots of people about how we could make the services and support better and have completed the necessary process to be able to put the new contracts in place.
There will be changes to the type of support and services that people will be able to access. There will be some people accessing the current services and some staff members that will need to transition to the new services. There will also be some changes to the properties that will be available for short term supported accommodation.
Please be reassured that we are working with the service providers and other partners to make sure that everyone has access to appropriate support and accommodation to meet their individual needs. Please make sure you speak to a member of staff if you have any concerns who will be able to discuss your personal situation with you and what this may mean for you.
Please find information below about which organisations will be delivering these services.
| Service | Service provider |
|---|---|
| Social Inclusion Service Information, advice and help to make links in the community. | Countywide: Cornwall Rural Community Charity (CRCC) |
| Empowering Independence Service for people with physical health needs and/or disabilities Community outreach support (for people in their own homes). | Countywide: Home Group |
| Empowering Independence Services for people with complex and/or mental health needs Community outreach support (for people in their own homes) and supported accommodation (for people who need short term accommodation as well as support). | Area 1 – West, (Penzance / Hayle): Home Group Area 2 – West to Mid, (Camborne / Redruth): Coastline Housing Area 3 – Mid, (Truro / Falmouth): LiveWest Area 4 – Mid to East, (St Austell / Newquay): Cosgarne Area 5 – East and North, (Liskeard / Launceston / Bude / Bodmin): Home Group |